Privacy Policy

1. Data controller

Tidemove Lda. (in incorporation), operating at tidemove.com, is the data controller for personal data collected through this website.

2. Data we collect

• Name and email address (contact forms, newsletter)
• Order and delivery information (via Shopify checkout)
• Browsing behaviour (Google Analytics 4, anonymised)
• Cookie preferences (via consent banner)

3. Legal basis (GDPR)

• Contract performance — processing your orders
• Legitimate interest — fraud prevention, website security
• Consent — analytics cookies, marketing emails

4. Your rights

Under the GDPR (Regulamento Geral sobre a Proteção de Dados), you have the right to access, rectify, erase, restrict, and port your data, and to object to processing. Contact privacy@tidemove.com to exercise these rights.

5. Cookies

We use strictly necessary cookies (cart session), performance cookies (Google Analytics 4, with your consent), and marketing cookies (Google Ads, Meta Pixel, with your consent). You can manage preferences via the cookie banner.

6. Data retention

Order data is kept for 7 years (Portuguese tax law). Analytics data is retained for 26 months by Google. Contact form submissions are deleted after 12 months.

7. Contact

Questions or requests: privacy@tidemove.com